Connecting Jabra HALO2 Bluetooth Headset with Windows 7

Recently I got Jabra HALO2 Bluetooth headset for teleconferences but had problems to get it work with Windows 7 and Dell Latitude E6530. Windows found the device and wanted to install drivers but couldn’t find any. The solution was easy: update your laptops’ Bluetooth drivers. I downloaded Dell Wireless 380 Bluetooth Application version 6.5.1.4000,A02 from Dell’s drivers page and got it working.

Jabra HALO2 is a wireless Bluetooth headset with dual microphone for noise filtering and can be paired with 2 Bluetooth-enabled devices. It can be also used with USB cable and 3,5mm cord and can control music player and sound volume. The battery last for 8 hours talk or music and 13 days on standby.

The wireless headset works with e.g. Windows 7 but some laptops like my Dell Latitude E6530 needs specific manufacturer’s Bluetooth drivers before Windows starts to play nice with them. At first I got the “Bluetooth peripheral device driver not found” error when trying to connect a Bluetooth device and as the Jabra HALO2 headset doesn’t need drivers it was time to look for them from Dell’s support.

Dell’s drivers page doesn’t have Bluetooth drivers directly so I figured to get the “Dell Wireless 380 Bluetooth Application” version 6.5.1.4000,A02 (31/10/2013) which provides an application for DW380 Bluetooth. After installing the 245 MB package Windows started to install the missing drivers and the Bluetooth headset’s hardware functions got found: AV, Hands-free, Headset and Remote Control. I can’t say that updating the drivers will help everyone but what I searched about this issue it was the solution which got these and other Bluetooth headphones working with different laptops.

The start with my new headset wasn’t the easiest but after I got it working the Jabra HALO2 Bluetooth headset works nicely and is pleasant to use for teleconferences with Lync and with my Lumia 800 mobile phone.

Jabra HALO2 bluetooth headset connected
Headset shown in playback devices
Headset’s Bluetooth services

1 thought on “Connecting Jabra HALO2 Bluetooth Headset with Windows 7”

  1. This post was a lifesaver. I just purchased a e6430 and could not get my BlueTooth devices to connect. This post directed me to the driver update page via Dell and it has solved all of my problems. Many, many thanks!

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